1. By agreeing to our use of cookies in accordance with the terms of this policy when you first visit our website you allow us to use cookies each time you visit our website.

 

Who we are

Suggested text: Our website address is: https://www.alyamamafortrading.com.

Collection of personal information

The following personal information may be collected, stored and used:

  1. Information about your computer including your IP address, geographic location, browser type and version, and operating system.
  2. Information about your visits to and use of this website
    such as how long you visit, what you see on the page, and your browsing paths on the site.
  3. Information you enter when registering on our website, such as your email address.
  4. Information you enter when creating a profile on our site – for example, your name, profile pictures, gender, date of birth, marital status, interests and hobbies, educational status, and job details.
  5. Information generated while using our website, including the times and frequency of your use of the Website and the circumstances in which you use the Website.
  6. Information about anything you buy, services you use, or transactions you make through our website, including your name, address, phone number, email address and credit card details.
  7. Information contained in any communications you send to us via email or via our website, including shared content and metadata.
  8. Any other personal information you send to us.

 

Before you disclose personal information about another person to us, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this Policy.

 

Use of your personal information

Personal information submitted to us via our website is used for the purposes described in this policy or on the relevant pages of the website. We may use your personal information for the following purposes:

  1. Managing our website and business on the Internet.
  2. Customize our website to be more convenient for you.
  3. Enable you to use the services available on our website.
  4. Send the goods you buy through our store to you.
  5. Send you statements, invoices, and push notifications, and collect payments from you.
  6. Sending you non-marketing commercial messages.
  7. Sending email notifications that you have specifically requested to be sent to you.
  8. To send you our email newsletter, if you have requested it (you can inform us at any time if you no longer need the newsletter).
  9. Sending you marketing communications relating to our business or the businesses of carefully selected third parties which we think may be of interest to you, by post or, if you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer need to these marketing communications).
  10. Providing third parties with statistical information about our users (however, these third parties will not be able to identify users of that information themselves).
  11. Dealing with inquiries and complaints made by you or submitted to us about you on our website.
  12.  Protect our site from fraud and keep it safe.
  13. Verifying compliance with the terms and conditions governing the use of our Website (including monitoring private messages sent via our Website messaging service).
  14. Other uses.
    Your privacy settings can be used to limit the dissemination of your information on our website and can be modified using the privacy controls on the site.
    We will not provide any third party, without your express consent, your personal information for the purposes of direct marketing to any third party.

 

 

Disclosure of personal information.

We may disclose your personal information to any of our employees, officers, insurance companies, professional advisors, agents, suppliers or subcontractors as reasonably necessary for the purposes set out in this Policy.

 

We may disclose your personal information to any member of our group of companies to the extent reasonably necessary for the purposes set out in this Policy.

We may disclose your personal information:

  1. As much as we are required to do by law.
  2. In connection with any ongoing or potential legal proceedings.
  3. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction).
  4. Any person we reasonably believe may apply to a court or other competent authority for disclosure of that personal information, in our reasonable discretion, and such court or authority would reasonably be able to order disclosure of that personal information.
    Except as provided in this policy, we will not provide your personal information to third parties.

International data transfer

  1. Information we collect may be stored, processed, or transferred between any of the countries in which we operate to enable us to use the information in accordance with this policy.
  2. The information we collect may be transferred to the following countries that are not subject to data protection laws equivalent to those in force in the European Economic Area: The United States of America, Russia, Japan, China and India.
  3. We cannot prevent the use or misuse of personal information by others that you post on our website or submit for publication on our website that is available online around the world.
  4. You expressly consent to the transfers of personal information described in this section

Retention of personal information

  1. This Section G sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
  2. Personal information that we process for any purpose or purposes may not be retained for longer than is necessary for that purpose or those purposes.
  3. Notwithstanding the other provisions of this Section G, we retain documents (including electronic documents) that contain personal data.:
    1. To the extent required by law.
    2. If we believe these documents may be relevant to any ongoing or potential legal proceedings.
    3. In order to initiate, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction).

Security of your personal information

  1. We undertake to take reasonable technical and organizational precautions to prevent loss, misuse or alteration of your personal information.
  2. We undertake to store all personal information you provide on our secure servers (protected by password and firewall).
  3. All electronic financial transactions made through our website are protected by encryption technology.
  4. You acknowledge that you agree to this policy knowing that transmission of information over the Internet is inherently not secure, and we cannot guarantee the security of data transmitted over the Internet.
  5. You are responsible for maintaining the confidentiality of the password you use to access our site. We will not ask you for your password (except when you log into our site).

Adjustments

We may update this policy from time to time by posting a new version on our website. You should check this page from time to time to make sure you understand any changes to this policy, and we may notify you of changes to this policy by email or through our private messaging system.

your rights

You may ask us to provide you with any personal information we hold about you, the provision of such information being subject to the following:

We may withhold personal information that you request to the extent permitted by law.

You may ask us at any time not to process your personal information for marketing purposes.

In practice, you will either expressly consent in advance to our use of your personal information for marketing purposes, or we will give you an opportunity to opt-out of the use of your personal information for marketing purposes.

Third Party Sites

Our website contains hyperlinks and details of third party websites, although we have no control over, and are not responsible for, the privacy policies and practices of third parties.

Update information

Please let us know if the personal information we hold about you needs to be corrected or updated.

Cookies

Our site uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by the Internet server to the Internet browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie is stored by the Internet browser and remains valid until its specified expiration date, unless deleted by the user before the expiration date ; On the other hand, the session cookie expires at the end of the user’s session, ie by closing the Internet browser. Cookies do not usually contain any information that personally identifies a user, but personal information we store about you may be linked to information stored in and obtained from cookies. { Use applicable phrases We use only session cookies / only persistent cookies / session cookies and persistent cookies on our website.

 

  1. The following profiles are the names of the cookies that we use on our website and the purposes for which it is used for it:
    1. We use Google Analytics and AdWords On our site to recognize a computer when auser } Add all uses of cookies applicable to your site Visit the website / Track users as they browse the site / Enable shopping cart use on the site / Improve site usability / Analyze site usage / Site administration / Fraud prevention improve the security of the site / personalize the site to each user / target ads that may be of particular interest to specific users / describe the purpose (});
  2. Most browsers allow you to refuse to accept cookies — for example:
    1. In Internet Explorer Internet Explorer (Version 10), you can block cookies using the cookie bypass settings available by clickingon “Tools”, “Internet Options”, “Privacy”, then “Advanced Options”“.
    2. In Firefox browser Firefox (Version 24), you can block all cookies by clicking on “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unchecking “Accept cookies from sites”.
    3. in chrome Chrome (Version 29), you can block all cookies by accessing the “Customize and Control” menu, clicking “Settings”, “Show advanced settings”, “Content settings” and then selecting “Block sites from setting any data” Under “Cookies”.
  3. Blocking all cookies will have a negative impact on the usability of many sites. If you block cookies, you will not be able to use all the features on our site. You can delete cookies already stored on your computer – for example:
      1. In Internet Explorer Internet Explorer (Version 10), you have to delete cookies manually (you can find instructions for doing this via the following linkhttp://support.microsoft.com/kb/278835 ) ;
      2. in Firefox Firefox (Version 24), you can delete cookies by clicking on “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history”, clicking on “Show cookies”, then clicking on “Remove” all cookies cookie”;
      3. in chrome Chrome (Version 29), you can delete all cookies by accessing the “Customize and Control” menu, clicking “Settings”, “Show advanced settings”, “Clear browsing data” and then selecting “Delete cookiesand data”. The site and other plug-ins “before you click” clear browsing data .
    2. Deleting cookies will have a negative impact on the usability of websites

Exchange and Return Policy

In order to ensure the confidence and satisfaction of our customers and to provide a distinctive experience in e-shopping through our store, we would like to note that no product is shipped from our side to any customer except after ensuring its high quality and packaging well before shipping it, but rather it is tested if its nature allows this, and that To ensure under strict control that the product is free from defects.

In the event of any defect or violation of the specifications displayed on the store, our customers have the right to replace / return the product that contains a defect without shipping charges if it conforms to the conditions, within 3 days only from the date of receiving the order. It is also not possible to exchange/return any products that are damaged or damaged after receiving them .

Terms of exchange and return:

– The presence of a defect , a violation of the authorized specifications, or a damaged product .

– Attach the original invoice.

The return must be in the full quantity purchased, or less than the quantity that allows it to be tested.

the language

 The Arabic text of this agreement is the approved text for the purposes of interpreting and applying its terms and conditions.

 In the event of a conflict between the Arabic text and the translated text of this Agreement, it is agreed in this case to apply what was stated in the Arabic language